Tashkent Opens Heating Season With 43% of Apartment Blocks Still Waiting for Warmth

Tashkent launched its 2026–2027 heating season on 9 November, but by 20:00 that evening only 5,000 of the capital’s multi-storey residential buildings — 56.7 percent of the total — had been connected to district heating, the city hokimiyat announced. The remaining 43 percent were still awaiting connection as the phased roll-out continued.

City authorities said the staggered approach is deliberate: connections are made in stages rather than simultaneously across the network, meaning individual buildings come online at different times over the opening days of the season.

Public facilities connected first

Social infrastructure fared better than the residential stock on the first day. All 29 maternity hospitals and all 238 general hospitals in the capital received heat by the evening of 9 November, along with 103 polyclinic buildings. In the education sector, 517 of the city’s kindergartens — 99.4 percent — were connected, as were all 35 specialised pre-school facilities. Heating was also supplied to 353 other public buildings and all 217 higher-education institutions, according to the hokimiyat.

What residents should do if their radiators stay cold

Authorities drew a distinction between two types of heating problems. If a building has already been formally connected to the district network but individual apartments remain cold or heat is unevenly distributed, residents should contact their building management company, which is responsible for the internal distribution system.

For faults in the city-wide heat network itself, residents can call Veolia Energy Tashkent on the short number 1347 or on +998 71 200-00-56. The operator accepts requests around the clock through a Telegram bot as well. Callers are advised to provide their exact address, apartment number and a description of the problem so that the request can be routed to the correct service team.

Billing starts from actual connection date, not 9 November

The hokimiyat confirmed that heating charges will not be applied automatically from the season’s official start date. Instead, billing for each building begins from the date it is physically connected to the network, a date that must be recorded in a bilateral act signed by the building management company. The authorities said this procedure was announced before the season opened.